Your California Privacy Rights
If applicable, you may opt out of our information sharing by contacting us in accordance with Section 4 below. To do so, you may contact us as follows:
1. E-mail us at: email@example.com; or
2. Write us at: Ramona Ranch Winery
23578 Highway 78
Ramona, CA 92065
You may exercise your choices about how we collect and use your information at any time.
In accordance with California Civil Code Section 1798.83, as amended from time to time, when you visit our website, make purchases, or request information from us, we may collect personal information, which, depending on the circumstances, may include such things as your name, address, electronic mail address, telephone number, business affiliation, and credit card data. We also collect this information when you post any information online with us, participate in any surveys or promotions sponsored by us, or sign up to be on our mailing list or submit a wine club request form. We may maintain a record of your interests and inquiries.
In addition, the online store located on our website is hosted and operated by the third party named in the online store; provided, however, all order and customer credit card data will be processed by a third party credit card processor. Ramona Ranch Winery shall have no responsibility for the use or misuse of your personal information by the third party credit card processor.
2. How does Ramona Ranch Winery use my information?
We may use the information we collect to deliver information on our website about the products and/or services you request, to provide you with information about related products and/or services, to provide our wine club information, to fulfill your order, and to better administer and troubleshoot problems with our website.
When you request information from us, we use your information to respond to you via phone, mail or e-mail in accordance with your request. We may also use your address and e-mail address to send you information about our products, services, events and promotions. If you participate in a promotion (online or over the phone), we may use your personal information to send you e-mails, mail, or telephone calls (including text messages) regarding our products, services and promotions. From time to time, we may use this information to contact you via e-mail, mail, or telephone to learn more about your preferences. You always have the choice not to receive marketing information mailings or calls; you just need to let us know.
You may ask us to update your personal information by e-mailing or writing us with your new information.
3. Does Ramona Ranch Winery share my information with third parties?
Except as provided herein, Ramona Ranch Winery will not share your information with third parties for marketing purposes. In accordance with third party policies, however, a third party advertising management service (such as Google) may monitor your activity on our website. In addition, Ramona Ranch Winery may contract with service providers to maintain and manage our customer information, or our website, to distribute our wine club information to you, to fulfill promotions, to fulfill orders, and to communicate with our customers. We do not authorize any of these service providers to make any other use of your information. Ramona Ranch Winery reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Ramona Ranch Winery, its customers, principals, affiliates, and others.
4. How do I OPT OUT of receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, you may OPT OUT of receiving our promotional communications at no cost to you. You should be aware that you will need to OPT OUT each time you contact us electronically by means of our website or posting to our blog.
5. How does Ramona Ranch Winery protect children’s privacy online?
Ramona Ranch Winery is concerned about the safety of children when they use the Internet and our website. Children (persons under the age of 21) are not eligible to use our site, and we ask that children do not post any comments on our blog. We will never knowingly request personally identifiable information from anyone under the age of 21.
In addition, in accordance with Google’s policies, they may independently employ cookies or other pieces of code such as Web beacons on our site through its advertising management system. To the extent used by these third parties, a Web beacon allows a website to count users who have visited that page or to access certain cookies. For information regarding the third party-related cookies and other coding, please consult their associated policies.
7. How does Ramona Ranch Winery protect and use customer information?
We are committed to protecting the security and integrity of our customer information, and we use procedures and technology designed for this purpose. For example:
a. We limit employee access to customer information to those who have a business reason to know this information.
b. We maintain policies and procedures covering the physical security of workplaces and records.
c. As to the e-commerce portion of our website, we use technological means (such as backup files, virus detection software, firewalls and other computer software and hardware) to protect against unauthorized access or alterations to customer data.
8. Is my information secure?
We believe your data must be protected against loss and unauthorized access. On our e-commerce pages, we use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, firewalls and Secured Socket Layer (SSL) encryption technology. SSL technology, an industry standard, is designed to prevent someone other than the operators of our website and third party credit card processor from capturing and viewing your personal information. While Ramona Ranch Winery employs many different security techniques to protect such data from unauthorized access, perfect security does not exist on the Internet and Ramona Ranch Winery does not ensure or guarantee the security of any information you transmit to us or the accuracy of any information displayed on our website.
9. What about links to other websites and services?
Effective Date: June 1, 2016